Shipping policy

Shipping Policy

Processing time: 1–3 business days

Shipping time: 7-12 business days depending on location

Once your order has shipped, you will receive a tracking number via email.

Please note:

• Shipping times may vary due to high demand or carrier delays
• We are not responsible for delays caused by shipping carriers

If your order has not arrived within 20 days, please contact us at:

thermamat.support@gmail.com